Yes. IceTransfer’s driver collects you at your Reykjavik hotel door at the booked time. You do not walk to a bus stop. The same applies to guesthouses and apartments. The car is private to your party, so it makes no other stops. Your confirmation email shows the date, time and vehicle class; call +354 770 0444 if unsure.
Yes, the driver comes to your hotel door
A guest recently asked us in our website chat whether we could collect them from their hotel near the parliament, or whether they needed to meet us at a bus stop. The answer is the hotel. For any pickup that is not at the airport, the driver comes to the door at the time you booked.
That holds for a hotel, a guesthouse, an apartment or a camper depot. You give us the place, we come to it. There is no stop to find, no walk with your cases and no waiting on a pavement for a vehicle to come round.
Book a transfer from your hotel
Why there is no bus stop
Every IceTransfer vehicle is private to one party. It is never shared and never a bus. The car is booked for you, so it starts at your door and goes straight to Keflavik Airport without collecting anyone else on the way.
That is the practical difference from a bus-stop shuttle. A shared service has to work to a route that suits many passengers. A private car only has to suit you.
How you know the car is coming
You will have it in writing before the day.
- The confirmation email. It goes out as soon as the booking is paid. It shows the date, the pickup time, the vehicle class and the price. Check the date and time against your flight as soon as it arrives.
- The pickup itself. The driver comes to your door at the time in that email.
- If you are unsure on the day. Ring the team on +354 770 0444 or email info@icetransfer.is. If the confirmation has not reached you, check your spam folder first, then contact us.
Early flights are covered
Cars run 24 hours a day, every day of the year, including the early departures. A pickup in the small hours is booked the same way as one at midday, and the driver still comes to the door.
For the drive time from Reykjavik to the airport, see every destination, priced. It lists the distance and drive time for each route, which helps you choose a pickup time.
What it costs
Every price is for the whole vehicle, not per person. Your party pays one fare whether it is one traveller or a full car. Pick the class that fits your group and your luggage:
| Vehicle | Travellers | Checked bags | Hand bags |
|---|---|---|---|
| Standard | 3 | 2 | not stated |
| Comfort | 4 | 2 | 2 |
| SUV | 4 | 4 | 2 |
| VAN | 8 | 10 | 8 |
All fares are for the whole vehicle. Fares for every route and every class are on the destinations page.
Arriving rather than leaving?
The airport end works differently. At Keflavik, the driver waits inside the arrivals hall, past customs, holding a sign with the lead passenger’s name, and carries your luggage to the car. The flight number you give at booking is tracked, and the pickup time moves with the flight. A delay costs nothing extra. There is more on how this works on our private airport transfer page.
Many guests book both legs: arrivals hall to hotel door, and hotel door back to departures.
If your plans change
Cancellation is free up to 24 hours before the pickup time. If you need to change the hotel, the time or the date, contact the team on +354 770 0444 or at info@icetransfer.is.
When you are ready, book your hotel pickup here.
Questions
Do I need to wait in the hotel lobby or outside?
The driver comes to the door of your hotel at the booked time. You do not need to go to a bus stop or a nearby street. If anything about the pickup point is unclear on the day, ring +354 770 0444.
Will the car stop to collect other passengers on the way to the airport?
No. Every IceTransfer vehicle is private to one party and never shared, so the car goes from your door to the airport with only your group in it.
Can you collect from a guesthouse or a rented apartment instead of a hotel?
Yes. Hotels, guesthouses, apartments and camper depots are all treated the same way: the driver comes to the door at the booked time.
I have not received a confirmation email. What should I do?
The confirmation goes out as soon as the booking is paid and shows the date, time, vehicle class and price. If it has not arrived, check your spam folder, then contact the team on +354 770 0444 or at info@icetransfer.is.
My flight leaves very early. Can you still pick me up from the hotel?
Yes. Cars run 24 hours a day, every day of the year, including early departures. The driver comes to your door at whatever time you book.
Is the price per person?
No. Every fare is for the whole vehicle, so your group pays one price regardless of how many people are travelling. Choose a class that fits your party and luggage.
